QA/QC Policies
Quality Assurance/Quality Control Methods
Zia's philosophy is to continuously strive for excellence in delivering professional services. This commitment to quality service mandates use of a formal quality management organizational structure that sets minimum quality standards required to meet our client's needs and expectations for quality, timeliness, cost-effectiveness and efficiency. Zia has established project and communication processes to ensure that these standards are achieved to the identified needs and satisfaction of our customers. Zia's approach includes the following QA/QC measures:
- A single point of contact to address all technical issues (regardless of the project location.),
- A uniform format for project completion and report preparation regardless of which Zia office is taking the lead,
- All work managed through Zia Project Manager with western state-based offices and personnel, and
- A set company-wide QA/QC policy.
Assessment of Percentage of Time for quality control is developed from similar projects assuring accuracy, compliance and thoroughness. The size of the contract, the technical complexity and the regulatory and design requirements being addressed determines the level of QA/QC activities.
Competent and experienced Quality Control Managers support Zia's QA/QC program and provide overall quality review to assure the following practices are met successfully:
- Tasks are completed with the highest degree of technical accuracy.
- Investigations, assessments and recommendations are competently developed.
- Ensure that conducted and final documentation is in concert with our clients, as well as applicable regulatory agency requirements.
For further information regarding Zia's QA/QC process, please Contact us